We are proud to celebrate Vanessa Panzani at Grand Universe Lucca, Autograph Collection for winning the Connector of The Year Award - Europe. This award recognizes hotel staff who have gone above and beyond in connecting with guests and creating genuine & meaningful experiences. 

Vanessa's passion, dedication, and genuine ability to connect guests with the people places, and moments they love truly embody the spirit of exceptional hospitality. Thank you for representing our team with such heart & excellence.

Congratulations Vanessa!!